Shipping policy

Order Processing

Orders are processed within 1-3 business days after payment confirmation.

Delivery Times

Delivery typically takes 7-20 business days depending on your location. Estimated delivery dates are shown during checkout.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address. We periodically offer free shipping promotions, which are applied automatically at checkout when eligible.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If tracking information has not updated within 48 hours, please allow 1-2 extra business days before contacting us.

Lost or Delayed Packages

If your package appears lost in transit or significantly delayed, contact us at getcelsior@proton.me with your order number and we will help resolve it.

Contact Us

For any questions about shipping, email us at getcelsior@proton.me.